Newmarket Business Association (NBA) is a registered incorporated society which is governed by an elected executive committee representing the business association registered members. NBA is also part of Auckland Council’s BID Programme. There are 50 BIDs across Auckland. A BID is a Business Improvement District.
If your business is located in a commercially rated property within the Newmarket Business Improvement District Boundary area (see map here) you are automatically an eligible member (otherwise known as a BID affiliate). This does not apply to residential properties that do not pay commercial rates, however we have options for Associate Membership – email our Commercial Manager Kelly Fulford. You may also eligible for Associate Membership if your business is within 1 kilometre of our BID boundary.
All Newmarket BID eligible members/BID affiliates are required to complete a membership form to confirm their membership via this link. Please complete the form in its entirety as this will feed directly into our database. Please ensure you keep us up to date with any changes to business details by emailing us.
如果您想了解有关Newmarket商业协会会员资格或关于Newmarket的更多信息，请发送电子邮件至 Lana Su。To view the member portal in Chinese, click here.
Newmarket Business Association (NBA) is a registered incorporated society which is governed by an elected executive committee representing the business association registered members. NBA is also part of Auckland Council’s BID Programme. There are 50 BIDs across Auckland. A BID is a Business Improvement District. Any commercial building within our specified boundary ie, commercial area - town centre, industrial area, or a combination – is designated for a BID Targeted Rate Grant. The Council collects this BID Targeted Rate Grant on our behalf and transfers it back to the business association each quarter. NBA represents, supports and helps over 3,000 business and commercial property owners. We use the BID Targeted Rate Grant for Marketing, Events, Security, Activations and Special Projects. As an Incorporated Society, the NBA falls under the governance of a constitution. Click here to read the constitution.
What is a BID Programme?
Local business and property owners have agreed to work together to provide value to the collective business community by delivering a suite of economic activities. Auckland Council supports business associations operating BID Programmes as set out in the Council BID Policy 2022.
Visit the Auckland Council BID website
To view the Auckland Council 2022 BID Policy, click here.
BID Programmes provide a mechanism and a relationship between NBA and Auckland Council. See Auckland Council BID link above for more information.
How is the BID funded?
Auckland Council applies the NBA BID Targeted Rate Grant which is collected from the rate payer / property owner or indirectly by the business owner / tenant located within the BID boundary area. View the BID Boundary area for NBA here.
We hold an AGM every year in September or October. The AGM provides an opportunity or you to hear how the NBA has performed in the previous financial year, learn about the proposed budget for the following year (including any changes to the BID Targeted Rate Grant applied to commercial properties), and also a chance for you to get involved and put yourself forward for a nomination to join the Board.
Nomination forms and AGM packs will be available here later this year when the AGM date is confirmed.
AGM held on Wednesday 11th October, 2023 for the period 1 July 2022 - 30 June 2023, to view the report click here.
AGM held on Wednesday 19th October, 2022 for the period 1 July 2021 - 30 June 2022, to view the report click here.
AGM held on Thursday 9th September, 2021 for the period 1 July 2020 - 30 June 2021, to view the report click here.
AGM held on Thursday 3rd September, 2020 for the period 1 July 2019 - 30 June 2020, to view the report click here.
AGM held on Wednesday 11th September, 2019 for the period 1 July 2018 - 30 June 2019, to view the report click here.
AGM held on Wednesday 19th September, 2018 for the period 1 July 2017 - 30 June 2018, to view the report click here.
To view NBA's Strategic Plan 2021 - 2026, click here.
To view NBA's Current Business Plan, click here.
To view NBA's Business Plan 2024 - 2025, see AGM Report '1 July - 30 June 2023' above.
To view budget / income and expenditure, please see the AGM reports above.
The NBA Executive Committee meets monthly and no less than 6 times in each financial year. Contact our team for more information.
To view the current NBA Executive Committee (Board), click here.
To view the Board Charter, click here.
To learn more about Governance, click here.
Every month our CEO sends out an email (The Update) which is a comprehensive overview of things you need to know that are happening in Newmarket. It includes infrastructure projects, events, opportunities, key contact information and monthly trade results. To subscribe to The Update, click here.
Email us to learn how you can become a member if you’re outside our BID Boundary.
To download the Member's Pack, click here.
To view the proposed Newmarket Railway Station upgrades, click here.
If you’re a hospitality provider, you may not be aware that Hospitality NZ is right here in Newmarket. To find out more about them and how to join, please click here.
Read the latest monthly email sent from the CEO to Newmarket members.
March 24 - click here
February 24 - click here
December 23 - click here
November 23 - click here
October 23 - click here
September 23 - click here
August 23 - click here
July 23 - click here
June 23 - click here
May 23 - click here
April 23 - click here
March 23 - read here
February 23 - read here
December 22- read here
November 22 - read here
October 22 - read here
September 22 - read here
August 22 - read here
June 22 - read here
May 22 - read here
April 22 - read here
Retail NZ - Join Retail NZ for guidance and support, gain a voice in the retail world and use exclusive resources to improve your business. If you are interested in becoming a member of Retail NZ please contact Petra - petra.otte@retail.kiwi
From 10am 1st February 2023 Newmarket’s mobile patrol security provider changed to NEWMARKET SECURITY – 10am-6pm 7 days a week. The on duty Patrol Guard mobile number is 022 361 9514
Newmarket Security consists of a team of four Mobile Patrol Officers (MPO's) and one CCTV Surveillance Operator. The team operates from 10am-6pm 7 days a week, 364 days a year.
This service is free to NBA members within our BID boundary – it is fully funded by Newmarket Business Association.
The Team:
Brian, CCTV Surveillance Officer.
Prior to joining us, Brian had 15 years experience monitoring cameras for ATOC (Auckland Transport Operations Centre). He has built a career around CCTV, safety and security. He is also a former Traffic Officer.
Ray, Mobile Patrol Security Lead.
Ray has been patrolling the streets of Newmarket for over 8 years and heads up the Mobile Patrol Team.
The Mobile Patrol Team
The NEWMARKET SECURITY CCTV / Communications Hub is located within the Newmarket Police Station. The Mobile Patrol Team are all connected to the CCTV Hub via radios. When you call the on-duty Mobile Patrol number 022 361 9514, our CCTV base uses the radio to dispatch the nearest available Mobile Patrol Officer. This allows us to provide a comprehensive coverage across the precinct.
Our CCTV Operator is able to talk in the ear piece of the Mobile Patrol Team meaning they can be given visual support and guidance - and keep a proactive watch on what is happening on our streets. The Mobile Patrol Team also have a bright yellow Kia Stonic Patrol Car, thanks to the help of Newmarket-based Andrew Simms.
NB: Many businesses have their own security patrols, static guards, monitoring and after hours checks. There are no changes to your private arrangements. The Newmarket Security service is only replacing the service previously provided by Platform4Group 10-6pm. We encourage you to engage Platform4Group for all of your after hours, static guards, monitoring and site check needs - click here.
If you would like additional Newmarket Security stickers, please get in touch with the team here.
Finally, we’d like to acknowledge the ongoing support of the NZ Police.
Keep up to date with the latest Marketview data which includes information on Newmarket spend, transactions, and average transaction value.
March 2024 - click here
February 2024 - click here
January 2024 - click here
December 2023 - click here
November 2023 - click here
October 2023 - click here
September 2023 - click here
August 2023 Report - click here
July 2023 Report - click here
June 2023 Report - click here
May 2023 Report - click here
April 2023 Report - click here
March 2023 Report - click here
February 2023 Report - click here
January 2023 Report - click here
December 2022 Report - click here
November 2022 Report - click here
October 2022 Report - click here
September 2022 Report - click here
Annual Trade Data to 30 June 2022 - click here
August 2022 report - click here
June 2022 report - click here
April 2022 report - click here
March 2022 report - click here
February 2022 report - click here
January 2022 report - click here
December 2021 report - click here
November 2021 report - click here
October 2021 report - click here
September 2021 report - click here
August 2021 report - click here
July 2021 report - click here
June 2021 report - click here
The NBA have hosted a number of webinars which included financial resilience, e-commerce, commercial leases, social media and Google for retail and hospitality. These webinars are available to watch below:
Watch this webinar with NZ Police on ways to prevent crime. Containing practical steps and advice for you to implement crime prevention strategies, this webinar is aimed to support you and your team to be safe, and have the tools required. Click here to watch.
Retail NZ also has excellent advice about retail crime, including training available for your staff, click here to read more.
Listen to Auckland mayoral candidate Craig Lord here.
Listen to Auckland mayoral candidate Efeso Collins here.
Viv Beck pitches her vision for Auckland, how council can work better with business, and how she will get this city back on track. Viv faces questions from our media panel (Simon Wilson - NZ Herald; Todd Niall - Stuff; Pattrick Smellie - Business Desk; and Mark Jennings - Newsroom). Listen to Auckland mayoral candidate Viv Beck here.
The Auckland central-fringe business associations of Newmarket, Parnell, Ponsonby, Karangahape Road and Uptown have teamed up to invite mayoral candidates to pitch themselves and their policies to our local central-fringe business community, via a webinar series. Listen to Auckland mayoral candidate Leo Molloy here.
The Auckland central-fringe business associations of Newmarket, Parnell, Ponsonby, Karangahape Road and Uptown have teamed up to invite mayoral candidates to pitch themselves and their policies to our local central-fringe business community, via a webinar series. Listen to Auckland mayoral candidate Wayne Brown here.
Listen to Cameron's insights on the impact of Omicron and what to expect in 2022. Click here to view.
This webinar was presented by Sarah Duffin, BNZ Senior Partner – Newmarket Commercial, & Dean Harris, BNZ Trade Specialist. It used to be cash is King and now stock is King! Understand why we are having supply chain issues, what this means to your working capital and what to do about it. Click here to view.
For any further information, please contact Sarah or Dean.
Evidence demonstrates how economic fallout increases criminal activity and there are concerns regarding the effect the 2021 lockdown will have on crime rates that have spiked since the pandemic began. This webinar covers how you can play a part to decrease crime in Newmarket with StoreWatch. Watch the webinar here.
Ever wondered where you can start to apply for a grant to get a sustainable idea off the ground? Dr Grant Hewison and David Hay of the Waitemata Low Carbon Network identify funding opportunities for sustainability and low carbon initiatives, with a focus on small-to-medium enterprises and the support available from Auckland Council and its subsidiaries, as well as give a brief overview of non-council and central government funding opportunities. Click here to watch the webinar.
MP David Seymour discusses the ongoing issues businesses are facing with the impact of COVID and alert level extensions. Watch the webinar here.
Cameron is the Managing Director of Bagrie Economics, discusses his views on the economy, interest rate predictions and what to do with debt. Watch the webinar here.
Peter Prema is one of the co-founders and directors of Better Co, accountants with a focus on purpose, people and profit to drive New Zealand business. In this webinar, Peter discusses - why is cashflow important?, understanding profit vs cash, seven key causes of poor cashflow, the band aid approach vs fixing the ‘root cause’, planning for improving cashflow and understanding the cash conversion cycle. Listen to the webinar here.
If you would like to contact Peter directly, please email Peter@betterco.nz
A sustainability webinar where you will hear from two inspiring New Zealand brands, Ecostore and Villa Maria, who share their own 'conscious consumer' experiences and stories. Watch the webinar here.
Download
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Alex Donaghy, Marketing Director of Attain NZ shares insights into 3rd party regulations that are impacting the ability to target search audiences for marketing purposes, explaining the significant impact on Facebook and Google advertising. Click here to watch the webinar.
Cameron Bagrie, Managing Director of Bagrie Economics, shares his views on the economy, the outlook for the next six months and smart things SME's should focus on. Watch the webinar here.
Paid ads are an essential in your social toolbox. With social media now being such a saturated landscape, it's important you ensure your brand and content is in front of the right people. Liv from Soda Digital hosts this webinar and covers why we should be using paid features on social media, understanding objectives, uncovering the power of Facebook ad targeting, working your creative & messaging for conversion. Watch the webinar here.
Sergeant Craig Fisher gives some insights into how best to protect your business from retail crime in the busy Christmas period ahead. Watch the webinar here.
The NBA has partnered with Christina Yu from the Chinese Herald who is passionate about promoting the voice of the Chinese in New Zealand through media and fostering good relationships within the community. Key areas covered include: Insight – A peek at the Chinese Kiwi White Paper by Chinese Herald. Engagement – An overview of local Chinese digital landscape, and a case study of how we best engage with the audience. Targeting – WeChat sponsored ads, an effective tool to precisely reach out to Chinese Kiwis with their preferred app. Click here to watch the webinar.
The NBA has partnered with Courtney Johnson from One Plus One Communications. Key areas that will be covered include the dos and don’ts of social media for business, how to tell your story, engaging with customers online and reputational risks on social media and how to manage them. Watch the webinar here.
James Shi, Managing Director at MKTG Partner hosted a webinar for Chinese Social Media Marketing. Key areas covered included: Chinese New Zealanders insights for retail and hospitality, Chinese social media marketing myths, Chinese social media marketing methodology for retail and hospitality and case studies. Click here to watch the webinar.
Angela has had a very successful sales career, which includes the establishment of a highly successful and profitable retail store. This webinar is for any consumer facing business. Key areas covered include: creating exceptionally satisfied and extremely loyal customers; how to build a business strategy to differentiate yourself and stand out; create an over-the-top “yes” obsession with customer service. Click here to watch the webinar.
Cameron is the Managing Director of Bagrie Economics, a boutique research firm. Prior to that he was Chief Economist at ANZ for more than a decade. During that time ANZ was consistently ranked 1# for its analysis on the NZ economy. Join us to hear Cameron Bagrie’s views on the economy, the outlook for the next six months and smart things SME’s should focus on. Watch the webinar here.
The NBA hosted an exclusive webinar with Epidemic Response Committee member MPs – David Seymour and Hon. Paul Goldsmith. David and Paul provided commentary on the current state of affairs, answered questions and listened to feedback. Click here to watch the webinar.
Niran Iswar and Justin Keen from Better Co ran a webinar to discuss the support from the Government SMB’s. Click here to watch the webinar.
Topics covered: 1. Mortgage Holiday Scheme [06:32] 2. Employer Wage Subsidy Scheme [11:25] 3. Business Finance Guarantee Scheme [17:40] 4. RBPN Grants for Advisory Services [26:36] 5. IRD Debt Relief [30:30] 6. Tax Loss Carry Back Scheme [34:52] 7. Landlords and Leases [37:40] 8. Insolvency Relief for Companies [39:34] 9. Your Next Steps [41:14] 10. How We Can Help You [43:24] 11. Questions [44:59]
If you have further questions and would like to contact Niran directly, please email Niran@betterco.nz
Amanda is Google NZ’s SMB Partnerships and has been with them for 9 years. Amanda shared the changes happening for retail and hospitality businesses with Google and what this means for your business. Taking you through the tools and resources available with ‘Google for Small Business’, how you can maximise your reach with google and making yourself more visible online during these uncertain times.
Retail: View the webinar here.
Hospitality: View the webinar here.
Wendy Thompson, an experienced global marketer and entrepreneur founded Socialites in 2010, a specialist social media marketing company that works with top New Zealand and global brands around the world. Wendy talked about what your brand should be doing in social media during the pandemic and how to get ready for the new world post-lockdown. Click here to watch the webinar. If you would like to get in touch with Wendy directly, please email wendy@socialites.co.nz
Cameron Bagrie is the Managing Director of Bagrie Economics, a boutique research firm. Prior to that he was Chief Economist at ANZ for more than a decade. This webinar is a future-looking session post Covid-19 with a focus on the economic recovery as we contemplate what the world may look like. Click here to watch the Webinar.
If you would like further information please refer to www.bagrieeconomics.co.nz
Niran is one of the co-founders and directors of Better Co, accountants with a focus on purpose, people and profit to drive New Zealand business. In this webinar, Niran discusses: How to manage your cash flow in unpredictable times, forecasting effectively to prepare for the future, understanding the importance of working capital and funding options, effect of stock management on profit and cashflow. Listen to the webinar here.
If you would like to contact Niran directly, please email Niran@betterco.nz
Nick Hodson, Director at Newmarket commercial and property lawyers, Powle & Hodson discusses the impact of the COVID-19 lockdown on commercial leases for both landlords and tenants including the “no access in emergency” clause in the ADLS deed of lease, how landlords and tenants are dealing with each other, and the possibility of government intervention to provide relief. Watch online here.
The Newmarket Business Association hosted a webinar run by Robbie Bryant, Senior Associate, at Newmarket employment law specialist’s, SBM Legal. Robbie discussed: the support provided by the Government in response to COVID-19; alternative working arrangements; and restructuring. Click here to listen to the webinar.
Auckland's State of Emergency has been extended in anticipation of Cyclone Gabrielle reaching the city on Sunday 12th February, 2023. We have prepared this brief overview to provide you with some resources you may find helpful.
To keep up to date with the latest from Auckland Emergency Management, click here.
For the latest on Cyclone Gabrielle from the Met Service, click here.
For information from Retail NZ regarding checking on your employees, payroll issues, insurance information and getting back to normal click here.
Things you can do:
For street level businesses - including retail stores, cafes, bars and restaurants:
For all businesses:
For more information on how to prepare your business
If the NBA can help in any way, please get in touch
Due to the heavy rainfall on Friday 27th January, 2023, a number of our businesses were flooded.
Auckland Emergency Management are providing the following contacts if you need them.
To report flooding, damage to drains, or stormwater issues, please log your issue online here.
If your life is at risk, phone 111.
If you need urgent accommodation assistance, phone us on 0800 22 22 00.
For welfare assistance, you can call the Ministry of Social Development on 0800 400 100.
For information on how to safely get rid of storm related waste, read here.
The following information supplied by Retail NZ;
The most important thing is to keep in touch with your employees, firstly to make sure that they and their families are okay, and secondly to ascertain what is happening for them.
Your business may be in an area where there are public transport or roading issues, or where your employees may be required to care for their children because schools and childcare facilities are closed. If so, this may mean that your business is closed, or your employees are unable to get to work.
Getting your workplace up and running after a natural disaster may be difficult, so it is useful to consider in advance how things will be handled. People may be stressed and anxious so it is important to bear that in mind when getting the workplace started again. Try and be as empathetic as possible with these employees, and allow flexibility around taking leave if possible, especially if you have any employees who may be struggling.
Retail NZ partners with Workplace Support who offer a counselling service to employees who may require this support. Please contact our advisers for more information on this service, or give them a call on 0800 472 472.
If needed, you should contact your insurance broker as soon as possible, to understand what you’re covered for in terms of business interruption insurance, building damage and stock damage.
Urgent or ’emergency’ repairs should also be undertaken in order to make the property safe, sanitary, secure and weather tight. Either you or your landlord should arrange to have a structural property inspection.
Carry out urgent repairs:
You can generally:
In the case of an earthquake:
How to lodge a claim with EQC:
For domestic property EQC cover the first $100k for House and $20k for Contents damage. Customers can lodge claim with EQC either online or by making a phone call as listed below. They will need to make a separate claim for House and Contents.
For those not directly impacted by the natural disaster, they are a reminder that you can build a more resilient business by having plans in place and the appropriate equipment for your staff to get through.
You should have in place, or at least be thinking about:
If you need any resources or wish to discuss further – call the Retail NZ Advice Service on 0800 472 472 (1800 128 086 from Australia) or send them an email at advice@retail.kiwi.
We all go through mental ups and downs, and over the past few years we have all experienced varying levels of stress. Mental stress comes and goes throughout life, but there are ways we can help deal with it. It’s important to know that there are free resources available (see links below) that can provide a framework to help you, and others, to get through challenging times.
If you would like to talk to someone outside of your work place or family network – in complete confidence – you can free call or text 1737 24 hours a day and speak to a trained counsellor.
Some helpful resources:
Open Minded Podcast hosted by John Kirwan
Sir John Kirwan sits down for intimate conversations with incredible and inspiring leaders from all walks of life. JK, who has been the face of mental health in New Zealand for over 20 years, gets in-depth with every guest on their own wellbeing stories, what keeps them well, and how they are prioritising and championing wellbeing in their organisations and communities. To listen to all podcasts click here
MoH COVID 19 - Mental Health and wellbeing resources
John Kirwan’s Mentemia
Mental wellbeing for you and your workplace
Boss burnout
Spot warning signs for yourself. From workloads to wellbeing, the COVID-19 pandemic poses many challenges. Learn to spot when your stress levels are rising and pick up wellbeing tips. Your health and happiness — and your business — will benefit. Click here.
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